Negotiating is a much-needed skill across many business functions and roles in multiple scenarios. To negotiate and bargain for mutual gain, negotiators need to bring knowledge, tools and techniques to the negotiation table. In collaboration with Dr. John Glen, Economist from Cranfield Business School in the UK, USB-ED brings you some of the best global practices in negotiation and bargaining in this online Negotiation Skills short course.
Through this collaborative learning experience, participants are able to draw on a network of internationally acclaimed resources and experts to gain knowledge on tools and techniques that can be immediately practiced in the workplace.
Who is this course for?
The course is aimed at practicing negotiators that are looking to enhance their effective negotiation and bargaining skills. This includes a wide range of executives from middle management leaders to professionals in sales and marketing, procurement, production, contract or legal compliance, operations, logistics or any other occupations.
Why choose this course?
Through this collaborative learning experience, participants are able to draw on a network of internationally acclaimed resources and experts to gain knowledge on tools and techniques that can be immediately practiced in the workplace. This course equips participants to apply best practices in negotiation to the workplace immediately, by helping them to:
- Establish the underlying interests of both parties in a negotiation situation
- Outline mutual gain as a negotiation skills-related concept
- Apply active listening approaches and tools to negotiation discussions
- Determine objective criteria to underpin negotiations
- Outline behavioural tools and techniques associated with the BATNA framework
- Respond to different power positions held in negotiations
- Outline effective responses to common negotiation tactics or dirty tricks
- Describe how to build rapport and empathy in a negotiation discussion